FAQs

Cancellation Policy

Reservations cancelled 15 or more working days prior to arrival date will not have any cancellation charge. For cancellations made between 14 and 5 days prior to your arrival date , a penalty charge equivalent to 50% of the total expected charge (according to your competed form of of online booking.). will be incurred. Any cancellations made less than 5 days prior to arrival date will have a penalty of 100% of the expected charge. If you do not show up without pre informed mailing to our agency, you have been charged a fee equivalent to 100% of total rental depending on the company's no show policy. All payments are processed by our central charge processing office.